AI receptionist for electricians
An AI receptionist for electrical contractors that flags hazards and books the work.
Brody is an AI receptionist for electrical contractors. Brody answers every call on your number, flags hazards, books troubleshooting visits and estimates, and sends you the details.
Brody tells every caller he is an AI assistant for your electrical company.
$99 per operating user per month. No setup fee. Every electrical call answered day and night, booked into your schedule and summed up by text.
Sheet 01, the calls
What calls does an electrical company get? Brody knows every one of them.
Most calls to an electrical company fall into the six kinds below, from partial outages and tripping breakers to GC and builder calls. Brody asks the questions a good electrical office would ask on each one, then books, transfers or takes a message by your rules.
Partial outages and tripping breakers
Brody asks what lost power, whether a breaker trips again after reset and whether the neighbors have power, then books troubleshooting.
Hazards
A burning smell, a sparking outlet or a warm panel. Brody follows your safety script and pages your on call electrician.
Panel upgrades
Brody notes the panel size if the caller knows it, the age of the home and what they want to add, then books the estimate.
EV chargers
Brody asks the car, where it parks and how far the garage is from the panel, so your estimator shows up ready.
Generators and lighting
Standby generators, recessed lighting, fans and outdoor circuits. Brody books consults and small jobs into open slots.
GC and builder calls
Rough in dates, inspection results and punch list items from builders go to the right person with the job name attached.
Intake
What does Brody ask an electrical caller? The questions your best office person asks.
Brody asks every electrical caller the same short set of questions, in the order you choose, and writes the answers into the booking and the summary.
| Do you see sparks, smell burning or feel a warm panel? | A yes runs your hazard script and pages the on call electrician. |
| Is power out in the whole home, and do the neighbors have power? | Separates a utility outage from work your team can fix. |
| Does the breaker trip again after you reset it? | Books troubleshooting with enough time on the schedule. |
| Is this a home or a business? | Commercial service calls go to the person you name. |
| What size is the panel, and how old is the home? | Panel upgrade estimates start with the basics in hand. |
| For a charger, what car is it and how far is the parking spot from the panel? | Your estimator can size the run before the site visit. |
A real day for Brightline Electric
A homeowner calls on Sunday about a new EV in the driveway and a panel from 1978. Brody books the site visit and sends your estimator the car, the panel and a photo.
Electrical leads are worth a lot and they do not wait. Brody answers every call in your company name, asks the questions your estimator would ask, and books the visit on your schedule. Real hazards get to your on call electrician right away. Everything else waits for the morning summary.
After hours
Which electrical calls are emergencies? Only the ones you choose.
You write the emergency rules in plain language and approve the safety script. Brody sorts every after hours electrical call into one of three lanes and acts on it the same way every time.
| Right now, page the on call person | A burning smell, sparking, a hot panel or a line down. Brody follows your safety script, tells callers to call 911 or the utility when needed, and pages your on call electrician. |
| First open slot tomorrow | Part of the home without power or a breaker that will not reset. Brody books the first troubleshooting slot. |
| Morning summary | Panel upgrades, chargers, generators and lighting. Brody books the estimate and sends a morning summary. |
Three lanes, your rules. Brody asks the same questions on every call and follows the safety script you approve.
Trust and securityAfter the call
Booked is only the start. Every electrical customer hears from you first.
Brody keeps the homeowner informed by text, call and email from your company number until the job is paid and reviewed, so they never have to call and ask what is next.
The day before
Arrival window, parking and what to move, sent the afternoon before with a reply to confirm.
On the way
A text when your crew leaves for the job, and a call if weather or an inspection moves the day.
Progress and photos
A short update with photos from the crew, sent after you approve it. Change orders are approved by text.
Wrap up
Final walkthrough, invoice reminders, warranty requests and a review request once the work is done.
Busy seasons
When do electrical calls spike? Brody answers the rush.
Electrical calls spike in summer heat, in storm season when outages bring generator questions, in winter when heaters trip breakers and whenever new EVs arrive. Brody answers many calls at the same time, so no caller hears a busy signal.
Summer heat
Air conditioners push old panels and circuits. Brody books troubleshooting calls and flags homes that may need a service upgrade.
Storm season
Outages and surges bring generator questions and damaged equipment. Brody separates hazards from consults and books both.
Winter loads
Space heaters and heat pumps trip breakers. Brody asks the right questions and books visits before a small problem becomes a hazard.
New car season
Every new EV in the neighborhood is a charger lead. Brody collects the car, the parking spot and a panel photo before the visit.
Booking
What does Brody book for electricians? The jobs you want, on your schedule.
Brody books into Jobber and Housecall Pro, or sends the booking to you by text and email if you do not use one.
- Troubleshooting visits for outages and tripping breakers
- Panel upgrade estimates with panel photos
- EV charger site visits
- Generator consults
- Lighting, fan and outlet installs
Questions callers ask
Brody answers from the services, prices, areas and policies you give him. If a caller asks something you have not covered, he takes a message instead of guessing.
- Do you install EV chargers?01
- Can my panel handle a charger?02
- Why does my breaker keep tripping?03
- Do you pull the permit?04
- Do you install standby generators?05
- How much is a panel upgrade?06
- Are you licensed?07
- Can someone come today?08
Electrical words Brody knows
- panel upgrade
- 200 amp service
- breaker
- GFCI
- service call
- EV charger
- Level 2 charger
- standby generator
- transfer switch
- rough in
- permit
- final inspection
Trust
Will callers know Brody is an AI? Yes, and they can always reach a person.
Brody says he is an AI assistant for your company at the start of every call. Any caller who asks for a person is transferred to the number you choose, or leaves a message that reaches you by text right away.
Recording notices and consent follow the rules for each calling location. Business texting uses the required registration and supports opt out on every thread.
What Brody will not do on an electrical call
- Give wiring, code or troubleshooting advice beyond your safety script
- Quote a panel upgrade or charger install you have not priced
- Promise when the utility will restore power
- Sign a contract or accept a deposit
Key facts
How much is an AI receptionist for electrical companies? Platform at a glance.
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
| What it is | An AI receptionist named Brody that answers your electrical company number, books jobs and texts back missed callers. |
| Who it is for | Electricians who miss calls while they are on a job or after hours. |
| Price | One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free. |
| Included each month | Each paid user adds 50 AI calling minutes, 250 messaging units, 250 human US calling minutes and 500 standard AI work items each month. These separate pools are shared across the company, not reserved for individual users. |
| Above the included amount | Authorized additional usage costs $0.40 per AI minute, $0.04 per messaging unit, $0.04 per human US calling minute and $0.10 per standard AI work item. |
| Hours | Day and night, weekends and holidays. |
| Languages | English and Spanish. |
| Booking | Connects with Jobber and Housecall Pro. ServiceTitan is on our integrations list. |
| How to start | Try the Platform. Our team confirms your number, calling country, routing and booking setup, then tests the line with you before activation. |
How to start
Get Brody answering for your electrical company.
Try the Platform
No setup fee. Standard onboarding includes your company number, normal messaging registration, a standard roster import, released connector setup and two 45-minute assisted sessions for your first two supported workflows.
Try the Platform02Confirm your rules
Tell our team your services, service area, hours and emergency rules. We test the line with you before activation.
How Platform works03Grow into the Platform
Add crews, subs, daily reports and a full office phone system later, with your number and history kept.
Compare plansWhich electrical calls does Brody treat as urgent?
The ones your rules name, which for most electricians means a burning smell, sparking, a hot panel or a line down. For those Brody runs your safety script, tells the caller to call 911 or the utility when needed and pages your on call electrician. Partial outages and tripping breakers get the first troubleshooting slot.
Can Brody separate commercial service calls from residential leads?
Yes. Brody asks whether the call is for a home or a business on every call. Commercial service calls go to the person you name, and residential leads are booked into your open slots.
Can Brody schedule inspections with homeowners?
Yes. When a job needs the homeowner home for a permit inspection or a final, Brody books that time in your open slots and texts the homeowner a confirmation. Builders calling with inspection results are logged with the job and sent to you.
Does Brody answer technical code questions from callers?
No. Brody answers from what you give him, such as your license number and whether you pull permits. Code, wiring and troubleshooting questions go to your electricians as a message, so a caller never gets a guess.
Can Brody take calls in Spanish?
Yes. Brody answers in English and Spanish, and you get the summary in English. Callers who prefer Spanish get the same questions and the same booking.
How do my electricians get the job details?
Every call ends with a short summary by text and email with the caller, the address, the problem and any panel photo. The booking lands in Jobber or Housecall Pro, or comes to you by text if you do not use one.
What does Brody do when a caller reports a hazard?
He follows the safety script you approve. For a burning smell or sparking, that usually means telling the caller to shut off the breaker if it is safe, calling 911 if there is smoke or fire, and paging your on call electrician.
How much is it for an electrical contractor?
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
Never miss a job call again.
Put Brody on your electrical line.
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
One full Platform plan. No standard setup fee. Start with one supported workflow.
Plan your rollout
Pricing, security reviews, procurement and rollout across your projects and regions.