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Brody vs Smith.ai for contractors.
For contractors who want more than answered calls. Smith.ai answers calls with AI, people or both, and Brody answers as a disclosed AI who knows your jobs, then runs sub follow up, dailies and crew dispatch and writes the results to the job.
Compare the essentials.
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
| Question | Brody by Buildalytic | Smith.ai |
|---|---|---|
| What it is | An AI teammate for construction that answers and makes calls, texts and emails. | A receptionist service with AI, live and hybrid answering. |
| Who answers | Brody, an AI assistant who says so on every call and transfers to your team when needed. | An AI receptionist, a live receptionist or both, depending on the plan. |
| Who it is built for | General contractors, subcontractors and trades. | Many industries, including law firms, home services and contractors. |
| Knowledge of your jobs | Answers from your projects, schedules, contacts and documents. | Check how their receptionists learn about your business. |
| Outbound calls | Bid coverage, sub confirmations, COI requests, crew dispatch and daily report calls. | Offered on some plans. Check their current offering. |
| Records | Writes to Procore, Vista, Autodesk Construction Cloud, SharePoint and OneDrive. | Syncs with many business tools, including ServiceTitan. Check their current list. |
| Languages | Each caller’s language. English and Spanish tested at launch. | English and Spanish answering. Check their current plans. |
| Price | One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free. | Check their current plans and pricing. |
Written by Buildalytic. Competitor features and pricing vary by plan. Check each provider’s current offer before choosing.
Built around construction work.
Knows your jobs
Brody answers from your projects, schedules, contacts and documents, not from a script alone.
Outbound construction work
Bid coverage, sub confirmations, COI requests and crew dispatch run from the same number.
Construction records
Calls are filed to the right job in Procore, Vista, Autodesk Construction Cloud, SharePoint or OneDrive.
The field line
Supers call in dailies and crews text questions to the same company number.
Your phone system too
On the Platform, the same number runs extensions, voicemail, project channels and meetings.
Platform for trades
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
Beyond the front desk
A receptionist takes the lead. Brody takes the lead, then chases the sub, the COI and the daily on the same number.
Front desk work is only part of a contractor’s phone day. The rest is outbound and repetitive. Brody handles both sides on one company number and keeps every answer on the job record.
COI trackingWhen Smith.ai may fit better.
Smith.ai may be the better choice if you want live people available on the same service, need judgment calls handled by a person or work across industries.
You want a person available
Brody is an AI assistant. If you want live receptionists on some or all calls, a service with human staff fits better.
You want a hybrid on one bill
If you want AI on routine calls and people on the rest from one vendor, a hybrid service is built for that.
You are not in construction
Brody is built around jobs, crews and construction records. A service built for your industry may fit better.
You only need leads captured
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
Switching
How do you switch from Smith.ai? Forward the line and listen in.
Start Brody by forwarding your number or only after hours calls, try him on real calls and keep your current service until you are confident.
Forward your number
Forward your company line to Brody, or route only after hours calls to him first. Your customers dial the same number.
Load your jobs and people
Setup loads your jobs, contacts and documents so Brody can answer real questions and route calls to the right person.
Set the transfer rules
Tell Brody in plain language who gets which calls, what counts as urgent and when to take a message.
Add one outbound workflow
Turn on one outbound job, such as sub confirmations or COI requests, and review the results each day.
Move fully when ready
When the results hold up on your calls, point the main line at Brody and keep your history in one place.
What is the main difference between Brody and Smith.ai?
Smith.ai is a receptionist service for many industries that answers with AI, live people or both. Brody is built for construction. He answers your line as a disclosed AI, knows your jobs, and also makes the outbound calls and texts for subs, crews, COIs and dailies, then updates your records.
When is Smith.ai the better choice?
When you want live receptionists available on the same service, need a person to handle judgment calls, or work outside construction.
Can Brody hand a caller to a person?
Yes. Anyone who asks for a person is transferred to your team or can leave a message. You set the transfer rules in plain language.
Does Brody book jobs?
Yes. On the Platform plan, Brody books visits into Jobber and Housecall Pro, or sends the booking to you by text and email if you do not use one. It also texts back after every missed call.
How do the prices compare?
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
Can a contractor use Brody and Smith.ai together?
Yes. Some teams keep a live service for certain calls and use Brody for job questions and outbound follow up. Brody can start on a new number or one workflow next to your current service.
Does Brody tell callers he is an AI?
Yes. Every call starts with an AI disclosure and a recording notice where the law requires one. Brody never quotes prices you have not approved and never signs contracts.
See Buildalytic in action.
See Brody handle your calls, texts and follow-up. Then start with one project, using your number, rules and records.
One full Platform plan. No standard setup fee. Start with one supported workflow.
Plan your rollout
Pricing, security reviews, procurement and rollout across your projects and regions.