SMS Consent
Last updated March 8, 2026
Buildalytic sends SMS messages on behalf of construction companies to their employees and field crews for scheduling, dispatch, and operational notifications only. No marketing messages are ever sent. Reply STOP to any message to opt out at any time.
1. Who We Are
Buildalytic is a construction operations software platform serving general contractors, subcontractors, and construction management companies across the United States. We operate as an Independent Software Vendor (ISV). We send SMS messages on behalf of our client construction companies to their own employees and field workers.
Every SMS message sent through the Buildalytic platform is strictly operational. The originating business in any SMS interaction is the construction company that employs the recipient. Each client company operates on its own dedicated phone number. Messages from different companies are never co-mingled on the same number.
2. Types of Messages
All messages are operational. We do not send promotional or marketing messages.
- Crew Scheduling: Weekly schedule assignments, shift start times, job site locations, and foreman contact information.
- Dispatch Notifications: Same-day or next-day job dispatch alerts including site address, equipment requirements, and crew lead details.
- Schedule Changes: Notifications of job site changes, weather delays, schedule conflicts, or shift cancellations.
- AI Receptionist Follow-Up: When an inbound caller interacts with a company's AI receptionist and verbally consents to receive a text, a single follow-up SMS is sent with contact information and next steps.
- Account Notifications: Onboarding confirmations, document requests, and operational alerts for company administrators.
3. How We Collect Consent
Consent is always affirmative, informed, and documented before any message is sent. We collect opt-in consent through two methods:
Verbal Consent: Employee Onboarding
When a construction company onboards field workers verbally during a job site briefing, onboarding meeting, or phone call, the following script is used:
Admin / Foreman Says:
“As part of working with [Company Name], we send text message notifications to keep you updated on your crew schedule, dispatch assignments, job site locations, and any shift changes. You will typically receive between 3 and 10 messages per week depending on scheduling activity. Standard message and data rates may apply depending on your mobile carrier plan. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. Do you consent to receive these text messages from [Company Name]?”
Employee Responds:
“Yes.”
Admin / Foreman Confirms:
“Thank you. You are now enrolled. You will receive a confirmation text message shortly to the number on file. Reply STOP at any time to unsubscribe.”
Verbal Consent: AI Receptionist
AI Receptionist Says:
“Thank you for calling [Company Name]. To send you a follow-up text message with our contact information and next steps for your inquiry, we need your consent. Standard message and data rates may apply. You can reply STOP at any time to stop receiving messages. Do you agree to receive a follow-up text message from [Company Name]?”
Caller Responds:
“Yes.”
AI Receptionist Confirms:
“Thank you. You will receive a text message at this number shortly. A team member from [Company Name] will follow up with you within one business day. Reply STOP at any time to unsubscribe.”
Verbal consent is logged with a timestamp, the administrator's user ID, and the consent method. Records are retained for a minimum of 4 years per CTIA Messaging Principles and Best Practices.
Text-Based Opt-In Confirmation
When a foreman or administrator adds a worker's phone number to the scheduling system, the worker receives a one-time opt-in confirmation before any further messages are sent:
Opt-In Confirmation SMS
[Company Name] via Buildalytic: Your foreman has added you to receive crew scheduling and dispatch notifications. Reply YES to confirm or STOP to decline. Msg&data rates may apply.
No further messages are sent until the worker replies YES. Workers who reply STOP or do not reply receive no further messages.
4. Enrollment Confirmation
Upon successful enrollment, recipients receive:
Confirmation SMS
Buildalytic: You are now subscribed to operational notifications from [Company Name] including crew scheduling and dispatch updates. Reply HELP for help or STOP to unsubscribe. Msg&data rates may apply.
5. Sample Messages
Representative examples of messages sent through Buildalytic. All messages include an opt-out instruction.
Crew Scheduling
Whitaker Construction: Your schedule for week of 03/10 is ready. Fill out your availability here: https://buildalytic.com/f/abc123 — Reply STOP to opt out.
Dispatch Notification
Cain & Husky Builders: You are dispatched to Site A tomorrow at 6:00 AM — 4521 Commerce Blvd, Elk Grove CA. Foreman: Mike T. Questions? Reply here. Reply STOP to opt out.
AI Receptionist Follow-Up
Husky Builders: Thanks for calling. A team member will follow up within 1 business day. Questions? Call us at (916) 555-0100. Reply STOP to opt out.
Schedule Change
Whitaker Construction: Update — tomorrow's shift at Site B is delayed to 8:00 AM due to site inspection. Contact your foreman with questions. Reply STOP to opt out.
6. How to Opt Out
You can opt out of all SMS messages at any time. Opt-out requests are processed immediately.
- Reply STOP to any message. You will receive one final confirmation and then no further messages.
- Contact your company administrator and ask to be removed from the messaging list.
- Email us at raja@buildalytic.com with your name and phone number.
Opt-Out Confirmation SMS
Buildalytic: You have been unsubscribed and will receive no further messages from this number. Reply START to re-subscribe at any time.
Supported opt-out keywords: STOP UNSUBSCRIBE CANCEL QUIT END
7. Help
Reply HELP to any message to receive program information and support contact details.
Help Response SMS
Buildalytic: Operational notifications for construction crew scheduling and dispatch. For support visit https://buildalytic.com or email raja@buildalytic.com. Reply STOP to unsubscribe. Msg&data rates may apply.
Supported help keywords: HELP INFO SUPPORT
8. Message Frequency
Message frequency varies based on scheduling activity and job site needs. Field workers typically receive 3 to 10 messages per week during active project periods. AI receptionist follow-up messages are single, one-time messages per inbound call where consent was obtained. No recurring promotional messages are ever sent.
9. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier plan. Buildalytic does not charge recipients for SMS messages. Carrier fees are determined solely by your wireless service provider.
10. No Sharing of Phone Numbers
Phone numbers collected for SMS messaging are never sold, rented, or shared with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties. Numbers are used exclusively for delivering the operational notifications described in this policy.
11. Platform Architecture
Buildalytic operates as an Independent Software Vendor (ISV). Each construction company sends messages to its own employees under its own business identity using its own dedicated phone number.
Messages from different construction companies are never co-mingled on a single number. If you receive a message, it originates exclusively from the construction company that has added your phone number to their Buildalytic account.
12. Consent Record Retention
We retain records of all consent interactions for a minimum of 4 years per CTIA Messaging Principles and Best Practices. Records include the enrolled phone number, timestamp, method of consent (verbal or text reply), the administrator who initiated enrollment, the consent language delivered, and a log of any subsequent opt-out events.
13. Privacy
All phone numbers and SMS consent data are handled in accordance with our Privacy Policy. We implement industry-standard security measures including encryption in transit and at rest. No personal data collected for SMS purposes is used for advertising, sold to data brokers, or shared beyond what is described in this policy.
14. Contact Us
For questions about this policy, opt-out requests, or consent record inquiries:
Buildalytic
raja@buildalytic.com