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Brody vs Ruby for contractors.
Choose Ruby if you want a live person on every call. Choose Brody if you want calls answered day and night by a disclosed AI who knows your jobs, then makes the follow up calls and texts and files the result to the job.
Compare the essentials.
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
| Question | Brody by Buildalytic | Ruby |
|---|---|---|
| What it is | An AI teammate for construction that answers and makes calls, texts and emails. | A people powered virtual receptionist and live chat service. |
| Who answers | Brody, an AI assistant who says so on every call and transfers to your team when needed. | Live receptionists, with AI tools working behind the scenes. |
| Hours | Day and night, every day. | Around the clock, including weekends and holidays. |
| Knowledge of your jobs | Answers from your projects, schedules, contacts and documents. | Check how their receptionists learn about your business. |
| Outbound calls | Bid coverage, sub confirmations, COI requests, crew dispatch and daily report calls. | Outbound calling is listed. Check their current offering. |
| Records | Writes to Procore, Vista, Autodesk Construction Cloud, SharePoint and OneDrive. | Check their current integrations list. |
| Languages | Each caller’s language. English and Spanish tested at launch. | English and Spanish service. |
| Price | One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free. | Check their current plans and pricing. |
Written by Buildalytic. Competitor features and pricing vary by plan. Check each provider’s current offer before choosing.
Built around construction work.
Knows your jobs
Brody answers from your projects, schedules, contacts and documents, with the source behind each answer.
Calls out, not only in
Brody runs outbound calls and texts to subs, crews and suppliers, such as bid coverage and start confirmations.
Many calls at once
The company number takes many calls at the same time, and last minute changes go to everyone affected at once.
Updates the record
Each call is filed to the right job in Procore, Vista or your records, not sent as a loose message.
Every caller’s language
Brody talks with each caller in their language. English and Spanish are tested at launch.
Your phone system too
On the Platform, the same number runs extensions, voicemail, project channels and meetings.
After the message
A great receptionist takes a clear message. Brody takes the message, books the visit and texts the super the address.
A message still needs someone to act on it. Brody follows the rules your team sets in plain language, so the right people hear about each call and the job record is current before anyone opens their email.
AI receptionistWhen Ruby may fit better.
Ruby may be the better choice if you want a live person on every call, serve clients who expect a human voice or need careful handling of sensitive calls.
You want a person on every call
Brody is an AI assistant. If you want a live human to answer every call, Ruby is built for that.
Your clients expect a human voice
Some high end residential clients prefer to talk to a person first. A live service fits that expectation.
You want live website chat
If you want people chatting with website visitors, check Ruby’s managed chat offering.
You only need messages taken
If a clear message passed to you is all you need, a receptionist service may be enough.
Switching
How do you try Brody if you use Ruby today? Start after hours.
Many teams start Brody on after hours calls or one outbound workflow and keep their live service for daytime calls until they are confident.
Route after hours calls first
Send nights and weekends to Brody and keep daytime calls where they are. Your customers dial the same number.
Load your jobs and people
Setup loads your jobs, contacts and documents so Brody can answer real questions and route calls to the right person.
Set the transfer rules
Tell Brody in plain language who gets which calls, what counts as an emergency and when to take a message.
Add one outbound workflow
Turn on one outbound job, such as sub confirmations or daily report calls, and review the results each day.
Decide with real calls
Compare what your team had to do by hand with what Brody handled and recorded, then choose what to keep.
What is the main difference between Brody and Ruby?
Ruby puts a live receptionist on your calls, with AI tools working behind the scenes. Brody is a disclosed AI assistant built for construction who answers your line, knows your jobs and also makes outbound calls and texts to subs, crews and suppliers, then updates your records.
Does Ruby use AI to answer calls?
Ruby says on its site that its live receptionists answer the calls and that AI supports them behind the scenes, for example with transcripts and call flows. Check Ruby’s site for its current approach.
When is Ruby the better choice?
When you want a live person on every call, serve clients who expect a human voice or need careful handling of sensitive calls. Brody is an AI assistant, so he is not the right choice if a human must answer every time.
Can Brody hand a caller to a person?
Yes. Anyone who asks for a person is transferred to your team or can leave a message. You set the transfer rules in plain language.
How do the prices compare?
One full Platform plan at $99 per operating user per month, or $89 per user per month billed annually. Start with one paid user. Standard setup is free.
Can we use Brody and Ruby together?
Yes. Some contractors keep a live service for daytime calls and use Brody after hours and for outbound follow up with subs and crews. Brody can start on one workflow next to your current service.
Do callers hang up on AI?
Some callers prefer a person, which is why Brody says he is an AI up front and offers a transfer to your team. Test Brody on your own calls during an evaluation before you decide.
See Buildalytic in action.
See Brody handle your calls, texts and follow-up. Then start with one project, using your number, rules and records.
One full Platform plan. No standard setup fee. Start with one supported workflow.
Plan your rollout
Pricing, security reviews, procurement and rollout across your projects and regions.